Contact
- Visit
- Opening hours and…
OPENING HOURS & PRICES
Conjunto Monumental
Alhambra / Palacios Nazaríes / Generalife / Palacio de Carlos V / Baño de la Mezquita
VisitaDiurna
VisitaNocturna
VisitaExclusiva
25 DICIEMBRE Y 1 ENERO
CONDICIONES ESPECIALES DE ACCESO
18 ABRIL
AVISO IMPORTANTE / EL ACCESO A LOS PALACIOS NAZARÍES DEBE REALIZARSE EN EL HORARIO INDICADO EN EL BILLETE.
Fundación Rodríguez-Acosta
VisitaDiurna
Jardines y palacio del Generalife
JardinesNocturna
PURCHASE OF TICKETS
Due to reasons of conservation and quality of visit
the number of daily tickets to the Alhambra is limited.
Individual visit
The purchase of tickets by natural persons may be carried out in advance until 23:59 h the day prior to the visit online, in the network of ATMs enabled for this, and by telephone, with a bank card. A maximum number of 10 tickets can be acquired in advance per natural person, bank card and month. The Council of the Alhambra and Generalife reserves the right to not allow bank cards which it considers to be used for the purchase of private tourism for any other purpose.
Due to the high demand, it is recommended to acquire tickets in advance through the various channels established for this purpose.
Individuals with the right to discounted tickets (persons from the European Union over 65 years of age, holders of the Youth Card and people with a disability equal to or greater than 33 %) must present official, valid, up to date certifications of belonging to the gratuity or discount group at the ticket office on the day of the ticket and the day of the visit. Otherwise, the full price corresponding to their ticket type must be paid.
Reservations: one person cannot reserve or withdraw more than 10 tickets.
Collection of tickets: they can be collected or withdrawn at the ticket offices, dispenser machines, ATMs, terminals or other means (print at home, QR, etc.) that the Council of the Alhambra and Generalife makes available through the different channels established.
They must be collected at least one hour in advance of the indicated time for access to the Nasrid Palaces.
When the tickets are collected at the dispenser ticket offices, they must be collected by the same person who made the online reservation, through the presentation of the personal identification document issued by the ministry of the interior, or equivalent body of their country, and bank card with which they reserved them; or in the case of a third person, through presentation of authorization and a copy of the personal identification documents issued by the ministry of the interior or equivalent body of the country corresponding to the authorizer and authorized, identifying the number of the bank card with which the reservation was made.
Tickets for children under 12 years of age are free, but must be acquired at the same time as the others.
All visitors must carry a ticket and keep it until the end of the visit.
Group visit
Visits made by a minimum of 11 and a maximum of 30 people are considered group visits.
These groups may be:
- Those carrying out activities or visits through different scientific, cultural, institutional or training programs, as well as those promoting economic and social development, established by the Council of the Alhambra and Generalife.
- The groups corresponding with educational programs
- The visits of tourist groups will be under the supervision of an authorized and duly accredited tour guide.
The operation of the commercialization channel for groups organized by Authorized Agents will have 39 % of the total annual capacity of tickets and will be regulated in a single form for all accredited Authorized Agents. Their operation in terms of supply and demand for tickets, as well as in the form and payment of the amount for the tickets, the cancellation of reservations and, if applicable, the refund of the amount, will be as established in this development instruction, which will be communicated by email to all Authorized Agents, as well as published on the website and through other media deemed appropriate.
